• Clear the ice dam area of snow
• Cut the dam into chunks
• Undercut the ice and throw the pieces off the roof
Answer: Melt all the ice away with the steamer instead of simply cutting it into chunks and tossing it off the roof.
Guess why these guys call us every time ice dams are a story?
HINT: We take the righteous path.
When you are paying $200 or more per hour for ice dam steaming, it's pretty nice when the guys move quickly.