Thursday, January 31st, 2013
This past week, we were called out to a Fairview Hospital to resolve an ongoing roof leak in their EPDM roof or rubber roof. The roof leak, they suspected, was being caused by an massive ice build up on their flat roof. The area covered in ice was approximately 1200 square feet and ranged between 3-5″ thick. They had gotten another bid from acompetitor to remove the entire ice field for around $8,000.
Upon visiting the site, we quickly determined it was not necessary to remove the entire ice field in the area. Our experience as professional roofers and our use of thermal imaging quickly pointed us to a bad corner flashing detail as shown here. This area was completely covered by ice and was the main source of their leak.
The job was quite simple. We used our commercial steamers to cut through the ice and clear a channel from the area around the leak to the nearest roof drain. This allowed any melted snow/ice to run directly to the drain, instead of being dammed up and leaking into the hospital.
We also removed a the large section of ice that surrounded the leak area to allow for proper repair of the roofing and flashing that had failed. Fairview was so happy with our work that they ended up having us remove rest of the ice in that surrounding area. In the end, our cost for all of the work was half that of our competitor’s estimate. We pride ourselves in doing business under the philosophy that we’re trying to build lasting, honest relationships. Not just trying to earn the quick buck. Our guess is that we will be called for all ice removal needs by the Fairview Hospital network going forward. A lot of ice removal companies in the Minneapolis area are allergic to honesty. Perhaps Fairview has an ointment for that?
Tags: edina ice dam removal, ice dam removal jerks, minneapolis ice dam removal, wayzata ice dam removal
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Thursday, January 20th, 2011
Okay, I have have seen it all now. I’ve kept quiet for the last two years but I can’t do it any longer. I just spoke with a woman whose roof was scarred up by a ‘professional’ using a ‘steamer’. The only catch was that the guy wasn’t using a steamer; it was a pressure washer . A number of companies are using high-temperature pressure washers instead of steamers to remove ice from homes. At first glance it might sound like a distinction interesting only to ice geeks. But alas, it is a pretty big deal. In short, pressure washers rely on pressure to remove ice (go figure), not on heat. ‘High-Temperature’ pressure washers operate at slightly higher temperatures than a typical water heater (120-170 degrees). A steamer is an entirely different machine. It converts cold tap water into true steam, which can only be achieved at 250 to 300 degrees. Again, why care? In short it comes down to the fact that steam remove ice much, much faster than high-pressure water. This translates in to time and money (less of both if you use a steamer). Steamers are not only the fastest choice, they are the safest. It doesn’t take a genius to understand that using high-pressure water near frozen roofing materials may not be the best plan. Invariably, regardless of the user, such machines strip off the granules on asphalt composite shingles. This voids manufacturers warranties and it reduces the lifespan of the shingle.
We own three high-temp pressure washers but would never consider using them to cut ice. To the average dude they don’t look much different than a steamer. Use one to cut ice and the difference becomes clear right away. For this reason, conscientious, ethical contractors use actual steamers. Besides The Ice Dam Company, there are a number of outfits in town that use true steamers, including Garlock-French and Absolutely Clean Window Washing. I’ve been around this industry for over 20 years and I have never heard a complaint about those shops. My point is, no matter who you hire to remove your ice, make certain their machinery is as advertised. It must be running at a minimum of 250 degrees over the entire course of the job to function safely and efficiently.
Here’s a great image taken by out friend Reuben Saltzman of Structure Tech, showing what kind of damage a pressure washer can do to an asphault roof when it’s used to remove an ice dam:
Oops.
Tags: edina ice dam steaming, Ice dam removal, ice dam removal jerks, minnetonka ice dam steaming, orono ice dam removal, roof ice steaming
Posted in Ice Dam Removal | Comments Off on Steaming Ice Dams: Loser alert.