It goes without saying that companies who don’t invest in the best equipment for Ice Dam Removal have a differing opinion about it. They –of course– want to defend their equipment and attempt to dispel the facts about steamers. Some even go as far to say that they have special equipment that they modified themselves, to which conventional wisdom surrounding ice dam steamers does not apply.
They’ll even defend their position by claiming that we are the ones making stuff up because we don’t have the equipment that they have. They’ll say it doesn’t matter that their machines have triggers, or tips (both hallmark characteristics of pressure washers). We say it does, but to us, it’s simple: just ask the experts.
American Pressure Inc. is a leading pressure washer distributor in the midwest. They sell many different kinds of pressure washers. They also sell ice dam steaming machines. In their own expert opinion, they will only recommend a true steam machine for ice dam removal and warn of using high temperature pressure washers.
Demonstrating the Differences
American Pressure Inc demonstrates the differences in pressure from a pressure washer and a True Steam Machine and the impact it has on the applying surface
American Pressure Inc Demonstrating how damaging Pressure Washer can be on Shingles
The above videos show that the people who know the most about pressure washers know that they are not a good tool to use when removing ice dams because of the potential damage they can cause. The video below shows ho well a true steam machine cuts through ice without spraying a bunch of water everywhere:
Cutting through ice with an Ice Dam Steamer
Lastly – here’s a spot from Fox News where they talk to American Pressure about Ice Dam Removal. at the end of the segment they warn about companies that say they are using Steamers, but really are using high temperature pressure washers. “…You know it’s a pressure washer when it has a trigger gun and a high pressure tip.”
Beware of Companies who claim they have Steamers, but do not.
The Ice Dam Company only uses true steamers to remove ice dams, and we are a member of IDSAFE – an organization that certifies Ice Dam removal companies who use real steamers to remove ice dams.
Our favorite home inspector (and friend) Reuben Saltzman of Structure Tech has a lot of experience with Ice Dams. He’s been testing methods for avoiding major ice dam problems for years and he recently updated his main Ice Dam post with additional information and a near-30-minute video full of info about ice dams.
He even gives The Ice Dam Company a couple shout outs, using some of our info we’ve compiled with our own 30 Years of experience dealing with ice dam removal and prevention.
Reuben talks at length about the main causes of ice dams and also talks about the best way to deal with ice dams that you already have: removal with steam. Removing Ice Dams with true Steam is a topic near and dear to our heart. There are a few companies out there who falsely claim the are using steam, but use high-temperature Pressure Washers instead.
When heavy snow starts turning to ice on rooftops, we often think about the potential damage that can be caused to our homes. Sometimes, the potential for personal injury is also a concern. As was the case for one boy in Minneapolis who was injured by falling ice.
The boy is OK and recovering, however it highlights the fact that when ice builds up without abatement, that it can be more then just your home that can be at risk.
We ask that homeowners be careful when assessing their ice dam problem on their roofs. Stay clear of the fall area for ice and never, ever try to climb onto an icy roof to try deal with your ice dam if you are not a trained roof ice professional.
Here is why it makes sense to hire professional roofers to remove your ice dams. It’s true. Most of our competitors are not roofers, nor do they understand residential construction.
Ice dam company professional roofers, professional results
Today one of our guys found a massive install error on a low-pitch rolled asphalt roof in Minneapolis. The client had no idea, and nor would any of our competitors who are not construction pros. The original roof installer failed to use adhesive between the roofing plies! (Photo 3, Point E) and no ice and water membrane whatsoever (Photo 3, Point F). That’s a major no-no. They also had all of the penetrations negatively lapped (sequenced into the asphalt improperly) (Photo 4, Point D). Good catch Paul!
The client with the roof leak in Minneapolis illustrated here called due to water pouring in through a light fixture under Point A, Photo 1. This by itself is not unusual. Roof leaks caused by ice dams often manifest many feet away from the source; sometimes a full story or two below the source. My initial theory was that water was traveling down the exterior wall of the shed dormer shown in Photo A. As it turns out, there was something more pernicious happening. The water was being pushed under an improperly flashed plumbing stack (Photo 2, Point B). While exploring the area our crews also noted the lack of lap sealant between the roofing plies (Photo 2, Point B and Photo 3, Point E).
This homeowner had used one of our largest competitors in town in 2014 to remove an ice dam (see highest ranking Google result). Guess what? They said nothing about the roofing defect. No big surprise because frankly, how would they know? They aren’t construction professionals, just ice dam removal guys who squirt ice off roofs with high-temperature pressure washers (not steamers!) (Click here to see the difference). We have seen this exact scenario play out countless times and to be honest, it’s frustrating to watch.
Ice dam company finds roof leaks
The Ice Dam Company is in fact the only company in the country with the in-house chops to diagnose and address problems with insulation, ventilation, roofing, sheet metal and other exterior envelope components. We also install miles of self-regulating heat cable each year on homes where the aforementioned architectural solutions are not appropriate or feasible. Most ice dam removal guys just use their pressure washers to squirt ice off the roof and that’s the end of it. For us, ice dam removal projects are often just the beginning of a longterm relationship with our clients. We end up remodeling their kitchen or adding onto their house through our sister company Kuhl Design + Build, a nationally recognized, award winning remodeling firm. The Ice Dam Company is a division of Kuhl’s Contracting, the third largest residential construction and remodeling company in Minnesota. There is a huge amount of cross-pollenization between the organizations. Each benefits from the resources and talents of the other. It’s fun to witness.
Ice dam company fixes roof leaks caused by ice dams and construction defects
HeatTapePro is a premium brand of commercial-grade, self-regulating heat cable. We are strategic partners with the Radiant Solutions Company, the direct manufacture of HeatTapePro and all related installation accessories.
Ice dam roof deicing cable installation information
HeatTapePro self-regulating heat cable
HeatTapePro self-regulating heat cables are designed to be used for a variety of roof de-icing, gutter de-icing and pipe freeze applications. Self-regulating heat cable automatically calls for more energy when ambient outdoor temperatures are lower and conversely, less energy when outdoor temperatures are higher. HeatTapePro is pre-terminated in our factory for your safety and convenience. No field modifications will be necessary to the cable to use it for the described purposes.
It’s official. The 2016 ice dam season has begun. We had a number of crews out today removing ice dams from St. Louis Park, Minneapolis, Edina, Minnetonka and St. Paul. We have more ice dam steamers than anyone in the country and yet it always feels like a bit of a scramble the first day. Men, supplies and equipment all being organized and deployed from our headquarters in Hopkins. Our warehouse looked like a war zone today. Hoses, anti-freeze and kerosene containers, steamers, shovels, all scattered around as we assembled the trucks for duty. As hectic as operations are the first day of each season, our clients see none of it. I liken the whole thing to a duck moving across a pond. From above the duck glides seemingly effortlessly but under the water his legs are moving like crazy. After this many years in business, I know this is how most businesses happen.
Before and after of ice dam removal project in Minneapolis
Here’s something cool from today. Our guys are all professional roofers which means they understand exterior envelopes and construction assemblies. Today one of our guys found a massive install error on a low-pitch rolled asphalt roof in Minneapolis. The client had no idea. The original roof installer failed to use adhesive between the roofing plies! That’s a major no-no. They also had all of the penetrations negatively lapped (sequenced into the asphalt improperly). Good catch Paul!
The Ice Dam Company is in fact the only company in the country with the in-house chops to diagnose and address problems with insulation, ventilation, roofing, sheet metal and other exterior envelope components. We also install miles of self-regulating heat cable each year on homes where architectural solutions are not appropriate or feasible. Most ice dam removal guys just use their pressure washers to squirt ice off the roof and that’s the end of it. For us, ice dam removal projects are often just the beginning of a longterm relationship with our clients. The Ice Dam Company is a division of Kuhl’s Contracting, the third largest residential construction and remodeling company in Minnesota. There is a huge amount of cross-pollenization between the organizations. Each benefits from the resources and talents of the other. It’s fun to witness.
Ice dam removal project before and after photos from Minneapolis project 12-21-16
In my travels around Minneapolis today looking at ice dam prevention jobs, I noticed a number of homes that already exhibit signs of ice dams. To be more specific, I noticed water and ice coming down the siding and in through the eaves on a number of homes such as the one shown here. This represents a clear signal that water is backing up behind an accumulation of ice on the roof and going where it’s not supposed to go. Want more signs of ice dam issues, click here. With another snowstorm approaching on Christmas, I’m predicting that this might be another troublesome year for Minneapolis homeowners relative to ice dams.
Ice dam removal Minneapolis
What can you do? Unfortunately, once ice dams form and begin to cause problems, the only answer is to have them professionally removed. We use true steamers, machines that superheat water to steam. How do you tell the difference between a high temperature pressure washer used by competitors and a steamer? It’s simple. Does the gun have a trigger or not? If it has a trigger, it is simply NOT a steamer. IDSAFE, a unique organization whose entire purpose is to educate property owners on ice dam steaming, can be found here. The Ice Dam Company is a proud member of IDSAFE. All of our machines have been verified to meet the standards of true ice dam steamers, unlike two of the largest ice dam removal companies in the Twin Cities. (You know who you are!).
Of course the better answer to ice dam removal in Minneapolis is ice dam prevention. We engage in more ice dam prevention work than anybody in the United States, employing both architectural solutions and non-architectural solutions which includes heat tape and heat cable, insulation, roofing, remodeling and general home performance inspections.
Our sister company, Kuhl’s Contracting, engages in the hundreds of attic insulation retrofits and reroofing projects every year in Minneapolis and surrounding communities to address the underlying causes of ice dams. Kuhl’s Contracting also installs heat cable and heat tape on commercial properties and residential properties all over Minnesota. We are proud to sell HeatTapePro, made by Radiant Solutions Company, a premium self-regulating commercial grade heat cable available on a number of online retailers including Amazon. HeatTapePro can also be purchased at The Heat Cable Store, an online direct-to-consumer website that sells a number of heat cable and heat tape products by different manufacturers. Of course, you may also buy HeatTapePro here, at The Ice Dam Company Store.
Click hereto schedule an appointment with our ice dam removal or ice dam prevention teams.
I was recently interviewed by Realtor Magazine for a piece about preparing home buyers for severe weather –including Ice Dams, why ice dams happen and ice dam prevention methods.
The piece also discusses other weather related problems and disasters that can happen from strong winter weather. Check it out. I am frequently interviewed from media and professional sources from all around the country on the topic of ice dams because I started The Ice Dam Company so long ago. We are in fact the largest and the oldest ice dam prevention and ice dam removal company in the country. Before the Ice Dam Company, no other company existed that specialized in this area of business. Now, of course, the web is littered with ‘experts’ and ‘specialists’ purporting to be leaders.
We are often asked “How long will it take to remove my ice dams?”. While it may surprise you to hear this, after having removed thousands of ice dams, we still can’t give a definitive answer. Sure, most projects typically take somewhere between 2-6 hours, but that’s a big range. We ask that people send photos of their ice dams so that we can see what is happening. This helps us estimate costs to some degree. Specifically, these photos tell us approximately how long the ice dams are along an eave area. That is great. It’s also important to see what the site conditions are like. Is the job 8 feet or 28 feet off the ground? Will the chunks of ice we are removing fall harmlessly to the ground or is the ice dam located about a glass solarium that will need extensive protection? But even when we are armed with good photos there are still a number of variables that factor into the cost of removing an ice dam, the most important of which is what we call ‘depth’. The depth of an ice dam is the distance it travels up the roof. Study the diagram below. Notice call-out (A). This distance is in fact the most important factor in determining how long it takes to remove an ice dam (aside from it’s length, of course). Slicing through a 12″ thick ice dam is no big deal if it’s only 12″ deep. If it’s 24″ deep, that’s a totally different story.
The depth, or how far up the roof the ice has grown, is in fact the thing that drives the project time frame more than the thickness. The challenge is that if the ice dam is covered with snow, we can’t see how far up the roof the ice has grown. Only after we shovel the snow back can we get an accurate gauge as to how long the project will take.
Other variables that affect the duration of an ice dam removal job include: Height of work, site access and outdoor temperatures. Most people don’t know this but ice gets significantly harder to cut when it’s really cold out. The character of the ice actually changes and it takes longer to cut, even with the monster commercial steamers we use.
Removing Ice Dams in Minnesota: We Serve Many Areas in the Minneapolis Metro
The Ice Dam company based out of Hopkins, Minnesota, about 5 miles west of Minneapolis. We've done gutter ice removal, roof ice removal and ice dam removal all over the Twin Cities, on new houses and old ones.
Some of the more frequent places we've done ice dam services are:
